For Community Referral Organizations
One call, and the family is taken care of.
Prime Infusions is a network of infusion centers across the New York metro area, built around the needs of our kehillos. When you have a family who needs infusion therapy, you shouldn’t have to figure out whether we can help, where to send them, or what happens next. This page answers all three.
02How to Refer
How to refer a family
One call is all it takes. You give us the patient and the treating physician; we take it from there.
Send it over
Call, fax, or email us the patient’s name, the treating physician, and the insurance information if you have it. If you only have a name and a phone number, send that — we’ll chase the rest.
We handle the back end
We contact the physician’s office for orders, verify benefits, and pursue prior authorization. No paperwork lands on your desk.
The family gets scheduled
We book them at the center closest to home and confirm directly with the family. We’ll update you so you can close the loop.
Helpful to have
- Patient name and phone number
- Treating physician and practice
- The therapy or medication ordered
- Insurance carrier and member ID
- Preferred location or neighborhood
Not needed
- Prior authorization — we do that
- Chart notes or lab work — we request them from the physician
- A completed referral form — a phone call is enough
Four ways to send it
Call intake
718-443-4000
Fastest route. Monday - Friday: 9:00AM - 5:00PM
Fax a referral
718-443-5000
Orders and scripts, any time.
office@primeinfusions.com
Opens with a subject line ready — add your organization’s name.
Submit online
Secure referral form
Our existing request form on primeinfusions.com.
For a medical emergency, call 911.
A one-page cover sheet with our fax number and blank fields for everything above. Print it, fill it in, fax it back.
03Therapies We Administer
Therapies we administer
Type the medication name you were given. If it’s on this list, we can administer it.
All 42 therapies
Gastroenterology
- AvsolaGastroenterology
- Entyvio – InitialGastroenterology
- Entyvio – MaintenanceGastroenterology
- InflectraGastroenterology
- InfliximabGastroenterology
- OmvohGastroenterology
- RemicadeGastroenterology
- RenflexisGastroenterology
Rheumatology
Neurology
- BriumviNeurology
- KisunlaNeurology
- LeqembiNeurology
- OcrevusNeurology
- Ocrevus ZunovoNeurology
- TysabriNeurology
- VyeptiNeurology
- VyvgartNeurology
- Vyvgart HytruloNeurology
Immunology
Hematology
- InjectaferHematology
- ProcritHematology
- RituxanHematology
- TruximaHematology
- VenoferHematology
Dermatology
Bone & Endocrine
- ConexxenceBone & Endocrine
- Zoledronic AcidBone & Endocrine
Cardiometabolic
- LeqvioCardiometabolic
Rare Disease
Ophthalmology
- TepezzaOphthalmology
Over 42 therapies and growing. If you don’t see what you’re looking for, call us — we usually have it or can get it.
Cancer-related and supportive infusions
The searchable list above is our standing referral formulary — the therapies that each have their own referral form. It is not the whole picture for cancer care. We also administer:
- Prostate cancer — hormonal therapy support · Lupron referral form
- Breast cancer — supportive infusions
- Multiple myeloma
- Hemophilia A & B, and sickle cell disease
- Chemotherapy-related anemia — Procrit, on the list above
If you’re placing a family for cancer care, call intake at 718-443-4000 with the specific order in hand. We’ll tell you whether we can take it before anyone commits the family to an appointment.
04Locations
14 centers across the New York metro area
Chances are there’s one a few minutes from the family you’re helping.
In our neighborhoods
WilliamsburgNew
721 Flushing Ave
Brooklyn, NY 11206Boro Park
3711 13th Ave
Brooklyn, NY 11218FlatbushBrooklyn
5221 Foster Ave
Brooklyn, NY 11203Monsey
10 Johnsons Ln
New City, NY 10956Monroe
505 NY-208
Monroe, NY 10950
Also serving
Five Towns
270 Doughty Blvd
Inwood, NY 11096Queens
163-03 Horace Harding Expressway Lower Level
Fresh Meadows, NY 11365Jamaica
140-40 Queens Blvd
Jamaica, NY 11435Astoria
2531 30th road #1F
Astoria, NY 11102Howard Beach
16150 92 Street
Howard Beach, NY 10414Great Neck
170 Great Neck Road Suite 1
Great Neck, NY 11021Manhattan
55 East 87 Street #1D
New York, NY 10128Staten Island
1332 Rockland Ave
Staten Island, NY 10314Port Jefferson
2 Medical Dr
Port Jefferson Station, NY 11776
05Built for Our Community
Built for our community
Clinical quality is the baseline. What families remember is whether they felt comfortable.
Private treatment rooms
Every infusion happens in its own room with a comfortable chair — not an open bay. Families can bring someone along, and nobody sits on display.
Heimishe refreshments
Complimentary snacks families will actually eat. Infusions can run several hours; nobody should have to pack a bag or go hungry.
Sensitive to community needs
Our staff understand what a frum family needs from a medical setting, and treat every referral with discretion.
A calm, modern facility
Current equipment, an experienced clinical team, and free WiFi and entertainment at every chair.
06Insurance
Insurance and authorization
We accept most major insurances, including Fidelis. Our team handles benefit verification and prior authorization directly with the carrier and the prescribing physician — the family doesn’t chase it, and neither do you.
If a family’s coverage is uncertain, send the referral anyway. We’ll verify benefits and tell you where things stand before anyone commits to an appointment.
07Contact & Hours
Talk to our intake team
- Phone
- 718-443-4000
- Fax
- 718-443-5000
- office@primeinfusions.com
- Online
- Secure referral form
- Hours
- Monday - Friday: 9:00AM - 5:00PM
Have a family who needs infusion care? Call us. We’ll take it from here.
Call intake — 718-443-4000